Privacy Policy

Last updated: July 13, 2026

Great Basin Seed respects your privacy. This Privacy Policy explains how Great Basin Seed (“Great Basin Seed,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you visit GreatBasinSeeds.com, place an order, create an account, contact us, subscribe to marketing, or otherwise interact with our business.

1. Information We Collect

We may collect information you provide directly, including:

Name, email address, phone number, and billing or shipping address.
Account login information.
Company, farm, ranch, or organization information.
Products ordered, order history, payment status, and delivery instructions.
Information submitted through contact forms, quote requests, reviews, comments, or customer-service communications.
Marketing and communication preferences.

When you place an order, we collect the information needed to process payment, calculate shipping and taxes, fulfill the order, provide tracking, prevent fraud, and maintain transaction records.

Payments may be processed by third-party payment providers such as Stripe. Great Basin Seed does not generally receive or store your complete payment-card number.

We may also collect information automatically when you use the website, including:

IP address.
Browser, device, and operating-system information.
Approximate location.
Pages and products viewed.
Website searches and links selected.
Shopping-cart and login activity.
Referring website.
Visit dates, times, and session information.
Website performance and error information.We may receive related information from payment processors, shipping carriers, advertising providers, analytics providers, security services, social-media platforms, and other business partners.

2. How We Use Information

We may use personal information to:

Process payments and fulfill orders.
Calculate taxes and shipping costs.
Provide shipping and tracking updates.
Create and manage customer accounts.
Respond to questions, complaints, returns, or refund requests.
Provide quotes, catalogs, product information, and customer support.
Send transactional emails and text messages.
Send marketing communications when permitted.
Send cart reminders to customers
Personalize website content and product recommendations.
Improve our website, products, services, and advertising.
Detect fraud, spam, security threats, and misuse.
Enforce our Terms and Conditions.
Comply with legal, tax, accounting, and regulatory obligations.
Establish or defend legal claims.We may also use aggregated or deidentified information for analytics, research, and business planning.

3. Cookies and Tracking Technologies

Great Basin Seed and its service providers may use cookies, pixels, local storage, and similar technologies.

These technologies help us:

Keep products in your shopping cart.
Maintain account login sessions.
Process checkout and payments.
Remember website preferences.
Understand website traffic and performance.
Prevent fraud and improve security.
Measure advertising and marketing results.
Provide relevant advertising.

You may manage certain cookie choices through the website’s Privacy Preferences tool or through your browser settings. Blocking cookies may affect shopping-cart, login, video, and checkout functionality.

4. Comments, Reviews and Uploaded Content

When you submit a review, comment, photograph, testimonial, or other content, we may collect the information you provide along with your IP address, browser information, and information used for spam prevention.

Approved reviews, comments, display names, photographs, and profile images may be publicly visible.

Do not upload images containing embedded location data unless you intend for that information to be accessible to others.

5. How We Share Information

We may share personal information with service providers that help us operate our business, including:

Payment processors.
Website hosting and security providers.
Shipping and freight carriers.
Tax, accounting, and order-management providers.
Email and text-message providers.
Analytics and advertising providers.
Fraud and spam-prevention services.
Customer-service platforms.
Attorneys, accountants, and other professional advisers.

These providers may use information only as necessary to provide services to Great Basin Seed, subject to their agreements and applicable law.

We may also share information:

To comply with a law, subpoena, court order, or government request.
To prevent fraud or investigate illegal activity.
To protect Great Basin Seed, our customers, or others.
To enforce our agreements and policies.
In connection with a merger, sale, financing, restructuring, or similar business transaction.
At your direction or with your consent.

Information you choose to post publicly, such as a review or photograph, may be viewed and used by other website visitors.

6. Advertising and Analytics

We may work with analytics and advertising providers that use cookies and similar technologies to understand website activity, measure advertising performance, and provide more relevant advertising.

Great Basin Seed does not sell personal information in exchange for money. However, certain advertising disclosures may be treated as a “sale,” “sharing,” or targeted advertising under some state privacy laws.

Where applicable, you may opt out through our Privacy Preferences tool, browser settings, a supported browser-based opt-out signal, or by contacting us.

7. Email Marketing

We may send promotional emails about sales, products, planting information, and company news.

You may unsubscribe by using the link included in any marketing email.

Even after unsubscribing, you may still receive transactional communications such as order confirmations, shipping notices, account alerts, and responses to customer-service requests.

8. Text Messages and SMS Privacy

When you subscribe to Great Basin Seed text messages, we may collect your mobile number, consent records, message history, delivery information, and shopping-cart or order activity.

Messages may include:

Order and shipping updates.
Customer-service messages.
Cart reminders.
Sales and promotions.
Product announcements.

Consent to receive promotional messages is not required to make a purchase. Message frequency varies, and message and data rates may apply.

You may opt out, or email hello@greatbasinseed.com for removal.

Great Basin Seed does not sell mobile opt-in information or share SMS consent information with third parties for their independent marketing purposes. Information may be shared with providers that help us operate the messaging service.

9. Embedded Content and Third-Party Websites

Our website may contain videos, maps, social-media tools, payment services, or other content provided by third parties.

These third parties may collect information, place cookies, and track your interaction with their content according to their own privacy policies.

Great Basin Seed is not responsible for the privacy or security practices of third-party websites or services.

10. Data Retention

We retain personal information for as long as reasonably necessary to:

Complete transactions.
Maintain customer accounts.
Provide customer support.
Maintain tax, accounting, warranty, and order records.
Document marketing consent and unsubscribe requests.
Prevent fraud and security incidents.
Resolve disputes.
Comply with legal obligations.

Retention periods vary depending on the type of information and the reason it was collected.

We may retain aggregated or deidentified information for a longer period when it no longer reasonably identifies an individual.

11. Data Security

Great Basin Seed uses reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no website, internet transmission, payment system, or electronic storage method is completely secure. We cannot guarantee that information will never be accessed, lost, altered, or disclosed without authorization.

You are responsible for protecting your account password and notifying us promptly if you suspect unauthorized account activity.

12. Your Privacy Choices

Depending on where you live, you may have the right to:

Request access to personal information we maintain about you.
Correct inaccurate information.
Request deletion of certain information.
Receive a portable copy of certain information.
Learn what categories of information we collect and disclose.
Opt out of certain targeted advertising, sales, or sharing.
Appeal a denied privacy request.
Exercise privacy rights without unlawful discrimination.

These rights may be subject to legal exceptions.

You may submit a privacy request by:

Emailing hello@greatbasinseed.com.
Calling 435-283-1411.
Using the Contact Us form.
Writing to the address listed below.

We may need to verify your identity before completing a request. An authorized agent may submit a request where permitted by law, but we may require proof of authorization.

You may also:

Update certain account information through your online account.
Unsubscribe from marketing emails using the unsubscribe link.
Stop text messages by replying STOP.
Manage cookies through our Privacy Preferences tool or your browser.

13. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

14. International Visitors

Great Basin Seed is based in the United States.

If you access our website from another country, your information may be transferred to and processed in the United States or another country where our service providers operate. Privacy laws in those locations may differ from the laws where you live.

15. Do Not Track and Browser Signals

Some browsers provide a “Do Not Track” setting. Because there is no universally accepted standard, our website may not respond to every Do Not Track signal.

Where required by law, we will process supported browser-based privacy signals intended to opt users out of certain targeted advertising, sales, or sharing.

16. Changes to This Policy

We may update this Privacy Policy to reflect changes to our website, services, service providers, or legal obligations.

The updated version will be posted on this page with a revised “Last updated” date. Material changes may also be communicated through the website, by email, or through another appropriate method.

17. Contact Great Basin Seed

Questions, concerns, and privacy requests may be directed to:

Great Basin Seed
450 South 50 East
Ephraim, Utah 84627

Email: hello@greatbasinseed.com
Office: 435-283-1411
You may also contact us through the Contact Us page on GreatBasinSeeds.com.